Loyalty prioritizes actions over promises.
We employ Decision Science, a discipline that leverages data,
Distinguishing what people do over what they say they will do or have done is where analytics lives up to the promise of loyalty. We provide insight into what loyal customers do differently than occasional customers, and how prospective or conquest customers differ from each of those groups.
We cut to the heart of loyal behaviors, between regression analyses, decile breakdowns, micro-segmentation and migration planning—we tend to the world’s most beloved customer bases. Descriptive and diagnostic—through predictive analytics—that knowledge informs the way we grow best customer segments, leverage lookalikes, and love the lagging into longing for your brand.
Leader in Customer Loyalty
Forrester Research recognized Bond as a Leader in "The Forrester Wave Customer Loyalty Solutions, Q3 2017".Read More
The Loyalty Report 2018
Get North America’s leading report on consumer loyalty attitudes & insights.
Learn more about our loyalty platform Synapze™.Visit the Synapze website.